Shipping Policy
At Bellora Naturals, we strive to provide fast and reliable shipping service to our customers throughout the European Union.
Below you will find our shipping policy, which outlines the timeframes and conditions for the delivery of your products:
1. Shipping Timeframes
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The estimated shipping time within the European Union is approximately 7–12 business days, since the products are handcrafted.
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Please note that these timeframes are estimates and may be affected by circumstances beyond our control, such as customs delays or adverse weather conditions. In such cases, delivery may take up to 25 additional days.
2. Shipping Methods
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We offer different shipping options to meet your needs, including standard and express shipping services.
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The shipping cost will be calculated and displayed during checkout and may vary depending on the destination and the weight of the package.
3. Shipment Tracking
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We will provide a tracking number once your order has been shipped. This number will allow you to track the status of your shipment through the carrier’s website.
4. Delivery Address
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Please ensure you provide an accurate and complete delivery address when placing your order. We are not responsible for shipments delivered incorrectly due to errors in the address provided.
5. Taxes and Customs
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Our product prices include taxes and customs duties. You will not be required to pay additional taxes, duties, or other charges upon receiving your package, in accordance with your country’s local laws and regulations. These costs are covered by our company.
6. Customer Service
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Our customer support team is available to answer your questions or concerns related to shipping.
If you have any doubts, please contact us by email at info@belloranaturals.com, and we will be happy to assist you.
We strive to meet our shipping timeframes and ensure the timely delivery of your products. However, please keep in mind that delivery times may vary depending on your location and specific circumstances.